As part of its mission to provide information, infoTET by Immigrant Québec offers temporary foreign workers (TFWs) a clear guide on what to do in case of a work-related injury. Knowing the right steps can help you act quickly, get the medical care you need, and understand the existing processes in Quebec.
This information is part of our infoTET guide, specifically in Chapter 2: Health and Workplace Safety, where you can find more details about your rights and responsibilities.
In Quebec, a work accident is an unexpected and sudden event that happens during or as a result of work and causes an injury.
It is important to note that not all pain or discomfort automatically counts as a work accident. The incident must be a specific event directly related to your job duties or working conditions.
If you get injured at work, you should:
- Inform your supervisor or an employer representative as soon as possible.
- Seek immediate medical attention and obtain a medical certificate.
- Follow all medical instructions, including treatments and your expected return-to-work date.
- Provide your employer with a copy of the medical certificate and, if required, complete the worker’s claim to request reimbursement for expenses or compensation.
- Complete any additional medical exams or evaluations if needed and keep the authorities informed of any changes in your health.
If your injury involves expenses (such as medications, medical services, or treatments), or if you need to be absent from work for more than 14 days, you may be entitled to certain benefits.
To do this, you will generally need to:
- Complete the worker’s claim form
- Submit it to the CNESST along with:
- Your medical certificate
- Original receipts and supporting documents
- Provide a copy of the claim form to your employer
These steps allow your situation to be reviewed and determine whether reimbursement or compensation for lost income applies.
If your injury requires travel to a hospital, clinic, or even back home, your employer must cover transportation costs (ambulance, taxi, or public transit).
This article aims to provide general information to guide you in case of a workplace injury in Quebec. Every situation can be different, so it is important to get proper information and follow established procedures.
Understanding your responsibilities and the steps to follow can help you handle an unexpected situation more effectively and make informed decisions.
