Arriving in Quebec through a recruitment agency is a reality for many Temporary Foreign Workers (TFWs). These agencies can make access to employment easier, but it is also important to understand how they operate and what your rights are to avoid risky situations.
In Quebec, agencies are regulated and must operate under certain conditions. Knowing this information will allow you to make safer decisions throughout your employment journey.
Recruitment agencies in Quebec must hold an official permit issued by the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST). This organization ensures that labor standards are respected and protects both workers and employers. Working with an authorized agency is a first guarantee that your rights will be respected.
You should not pay to get a job
A fundamental principle in Quebec is that the worker should not bear any recruitment costs. Agencies are not allowed to charge you to secure employment.
If someone asks you for money for recruitment or management, it is a clear warning sign.
Clear working conditions from the start
Before starting work, the agency must provide you with written information about your employment. This includes your salary, number of hours, work schedule, and the employer’s contact information.
Having this information from the start allows you to understand your employment situation and take action if something does not match what was agreed.
Beware of illegal intermediaries.- Some people or companies pose as agencies or recruit workers without authorization. These intermediaries may:
- Operate without a CNESST permit
- Not provide clear contracts
- Hide information about the employer
- Request improper payments
Working with such intermediaries can put you at high risk:
- Abusive working conditions
- Non-payment
- No legal protection
❗ Remember: it is illegal to work without a valid work permit in Canada.❗
What to do if you have questions or problems
If you have questions about your working conditions or suspect illegal practices, you can contact CNESST directly:
- 🌐 cnesst.gouv.qc.ca
- 📞 +1 844 838-0808
CNESST can guide you on:
- Labor standards
- Health and safety at work
- Your rights and obligations as a worker
They also provide information in French and Spanish, making it easier for TFWs to access.
Safety advice
Being informed is key to protecting yourself. Before accepting a job, make sure the agency is authorized, do not pay for employment, and ensure you know your working conditions.
You can find this information on pages 28 and 29 of the InfoTET guide, available in French, English, and Tagalog, where you will find more details on this topic and many others useful for TFWs in Quebec.
At InfoTET, we support you so that your work experience in Quebec is safer, informed, and fully aware of your rights and obligations.
